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Lotus Global Metrics

Privacy Data Governance

Last Updated: March 17, 2026. This document outlines the protocols Lotus Global Metrics employs to safeguard the integrity of user information and business analytics data.

01 Information Ingestion and Metrics Scope

Directly Provided Data

We gather identifiers such as names, professional email addresses, and Vietnam-based corporate details when you register for market analytics reports or contact our Hanoi office. This includes the metrics you select for customized tracking.

Automated Telemetry

Our servers log technical interaction data, including IP addresses, browser types, and session duration. This telemetric data helps us optimize the technical performance of our hub and identify regional usage trends.

Transparency in Analytics

We believe that clear data boundaries are essential for professional decision-making. We do not engage in obscure data brokering or cross-platform tracking that compromises user anonymity.

Data security infrastructure

02 Data Processing Logic

Lotus Global Metrics processes information primarily to fulfill service requests and maintain the security of our analytics platform. Our processing activities include:

  • Synthesizing platform usage metrics to improve dashboard UI.
  • Communicating critical updates regarding market data availability.
  • Complying with Vietnamese regulatory requirements for digital services.

03 Storage Duration and Protection

Data retention is strictly governed by the necessity of the service provided. We maintain account records for the duration of your active subscription and an additional 24 months to assist with historical data verification if requested.

Security token

Encryption Standards

All sensitive metrics transmitted between your browser and our hub are encrypted using TLS 1.3 protocols. At rest, data is stored on encrypted volumes with restricted access controls.

04 Your Data Ownership Rights

Users of Lotus Global Metrics retain significant control over their personal information. Regardless of your geographic location, we provide the following rights:

Access and Portability [04.A]
Rectification [04.B]
Erasure [04.C]
RESPONSE TARGET: 48H

Submission & Complaints

For any queries regarding this Privacy Policy or the management of your global metrics, please contact our Data Protection Officer directly.

Primary Contact

info@lotusglobalmetrics.digital

+84 24 1000 0016

Office Headquarters

Hanoi 16
Vietnam

Mon-Fri: 09:00-18:00

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Lotus Global Metrics operates as an independent hub for analytics. We are committed to processing high-quality data metrics with the highest standard of professional ethics. For specifics on cookie tracking, please consult our Cookie Policy.